Check out the range of services we have to offer

  • 24-Hour Emergency
  • K-Laser Therapy
  • Microchipping
  • Neutering
  • Pet Passports
  • Vaccinations
  • Veterinary CT
  • House Visits
  • Other Services

24-Hour Emergency

As we are part of the Manor Veterinary Group we a proud to announce that we now offer 24 hours emergency and critical care, 365 days of the year.

Different to most veterinary practices, Manor Vets has experienced vets and nurses on the premises at Halesowen 24-hours-a-day, every day of the year. This allows us to deal with surgical emergencies that arise during the night, as well as care for hospitalised and critical patients that need monitoring, tests, and care around the clock.

Our hospital facilities are superbly equipped, heated and ventilated to provide a stable and safe environment to aid your pet's recovery.

Our Night Routine

Day and Night 24/7

At Manor Vets we are different to most veterinary practices because we have experienced vets and nurses on the premises around the clock every day of the year. This enables us to deal with surgical and medical emergencies that arise during the night, as well as continued monitoring and care of hospitalised and critically ill patients.

Throughout the night, your pet will be regularly examined to ensure any changes are noted and required treatments given. We can keep you informed of your pet's progress throughout the night as well, if you so wish.

In addition to medications, we are also aware of the role that company and TLC play in recovery, and so your pet will also receive these in large doses, too!

Our night routine for patients in our hospital is as follows:

6:30pm - 7:00pm Kennels and cages cleaned out. Food and water refreshed (if required). Patients' vital signs (TPR) recorded. Day-Night staff handover.

7:00pm - 9:00pm Patients examined by night staff and treatment plans for their shift reviewed. Owners telephoned with progress report for their pet.

11:00pm Case note completion for evening inpatients.

9:00pm - 7:30am Hourly (or more) checks of inpatients (depending on patient stability). Further investigations (bloods, x-rays etc.) performed if required. Medication administration as and when required. Exercise and toileting of dogs.

7:30am - 8:00am Patients are handed over to the day staff. Case notes are completed for the start of the day. Food and water will be supplied as needed. Dogs are allowed to empty their bladder and bowels outside on a regular basis (where medically possible).

Throughout their stay your pet will receive plenty of fuss, love and attention from our staff.

Our hospital facilities are superbly equipped, heated and ventilated to provide a stable and safe environment to aid your pet's recovery.

Call our Halesowen branch on: 0121 422 5411 (24:7, 365 days a year!)

K-Laser Therapy

K-LASER therapy is the painless application of laser energy which promotes increased circulation by drawing oxygen and nutrients to the affected area.

This helps to create an optimal healing environment which can help to reduce inflammation, swelling, stiffness and pain.

What conditions can K-LASER be used to treat?

The therapy can be used for a wide range of conditions but is particularly useful in helping to treat osteoarthritis and joint pain.

Does it hurt? What can I expect from a treatment session?

There is little or no sensation felt during treatment so there is no need for your pet to be sedated or restrained in anyway. Occasionally pets feel a mild, soothing, warm or tingling sensation but previous treatments have shown that pets often find the experience pleasant and comforting.

Are there any side effects?

This type of treatment has been used for several decades by healthcare providers all over the world and very few side effects have been reported in this time. On occasion, some old injuries or pain syndromes may feel aggravated for a few days as the healing response is more active after treatment.

How frequently will my pet need laser therapy and what does it cost?

The frequency of treatment depends on your pet’s individual condition and current level of pain. Acute conditions may only require 1 or 2 treatments whilst chronic cases may require many more. Your pet may feel an improvement in their condition after the first treatment whilst others will start to feel the benefit after a few sessions. Your vet will be able to assess your pet’s condition and will discuss their individual treatment plan with you. As K-LASER therapy is recognised as a vet prescribed treatment session are therefore fully redeemable under most standard animal insurance policies.

I am interested in booking my pet in – what should I do now?

K-LASER therapy sessions are held at the Manor Vets Hospital based in Halesowen. If you would like to discuss making an appointment, please call them on 0121 422 5411.


How would you feel if your pet strayed, became lost or worse still, was stolen?

It happens every day, and of course if an animal can’t be identified it can’t be returned.

The solution is the “Tracer Animal Coder Microchip", a permanent form of identification.

Tracer is quick and simple. The tiny Tracer Microchip, encased in biocompatible glass, is injected under the loose skin of the neck in dogs and cats (in other animals the microchip may be inserted elsewhere).

Should the animal stray or be picked up by one of the local authorities, the tracer scanner will read the unique 15-digit code. The petlog secure database (accessible 24 hours a day, 365 days a year) can then identify the animal, as well as its owners, name, address and telephone number so that pet and owner can be reunited in the shortest possible time.

Don’t risk losing your pet, if your pet is not already chipped contact us to make an appointment now!

Contact us 0121 744 1857 for more information.


For non-breeders of animals, we believe neutering is essential.

Female Cat and Dog Neutering (Spaying)

We recommend that all female dogs and cats that are not intended to be bred from are neutered (spayed) at 6 months of age. Queen cats come into season at around this time and are highly successful at strolling the neighbourhood to find a mate and coming home pregnant!

Bitches often present later in life with reproductive problems (e.g. breast cancer or pyometra – pus in the womb) many of which are removed or drastically reduced by early neutering. It has been showed that spaying bitches before their first season (e.g. at 6 months of age) reduces the risk of breast cancer later in life.

Did you know?

  • Neutered bitches live, on average, 2 years longer than those that are not!
  • It is a common misconception that female pets will be better after a litter of pups or kittens – this is not correct.

Male Dog Neutering

Male dogs can make good pets either castrated or entire. Castrating a dog will have no effect on his character. Dogs that show early signs of aggression should be considered for castration although this will not guarantee correction of the behavioural problem.

Did you know?

All guide dogs and other working dogs are castrated.

Male Cat Neutering

Tom cats that are not pedigree stud cats should all be castrated. The stray cat population in Britain is growing rapidly. Castrating male cats also results in:

  • Neutered tom cats smelling less
  • Neutered tom cats fighting less
  • Neutered tom cats roaming less

As a result, they pick up less infections, for example, Feline Aids and Leukaemia and reduce the risk of road traffic accidents through roaming. Castrating a cat will have no effect on his character.

We are currently giving FREE microchips with all dog neutering*.

We also perform neutering in Rabbits, Ferrets (including vasectomies) and Guinea Pigs.

*Cannot be used in conjunction with any other offer.

Pet Passports

We are able to provide a Pets Passport for your pets as well as Export Certificates and Private Health Certificates.

If you wish to have a passport, please telephone 0121 744 1857 for an appointment.

Please use the following link for the latest details of the scheme:

Defra: travelling with pets.


Why vaccinate your pet?

Vaccinating your cat, dog, puppy or kitten is one of the most important things that you can do as a responsible and caring owner. It will help your pet to live a long and healthy life.

These vaccines provide antibodies against the most common and contagious, life-threatening diseases that your dog or cat will come across during their lifetime. Many of these diseases either have no cure, or would involve long, expensive and often unsuccessful treatments for your pet.

When should I vaccinate?

During the first few weeks of life, your puppy or kitten will be protected from disease by immunity passed on by the mother before birth, and through her milk. (These are known as maternally derived antibodies). Unfortunately, this immunity only lasts until your puppy or kitten is around 12 weeks of age. This is why it is so important to get the vaccinations completed as soon as possible.

We recommend having the first vaccination at 8 weeks old in puppies, and 9 weeks old in kittens.

The second vaccination is then given between 3/4 weeks later.

This means that the protection provided by these vaccines start at the approximate time that the immunity passed on by your pet’s mother runs out.

After the primary course, an annual ‘booster’ vaccination is essential, providing your loved pet with continuous protection. Annual boosters are very important as, unlike in humans, the effect of vaccination only lasts a limited time.

What diseases does the vaccine cover?


Feline Viral Rhinotracheitis – ‘CAT FLU’ – Very common in the West Midlands, we see several cases every week

  • Easily transmitted from one cat to another
  • Causes sneezing, fever, lack of appetite, discharges from the eyes and nose and coughing
  • Even if a cat recovers, symptoms may occur on and off for life

Feline Calicivirus – Very common in the West Midlands, we see several cases every week

  • Another major cause of ‘cat flu’
  • Widespread and highly contagious
  • Causes ulcers on the tongue and in the mouth and pneumonia (lung inflammation), sneezing and runny eyes
  • Treatment is difficult
  • Infected animals will continue to spread the disease to other cats, and may have lifelong problems

Feline Panleukopenia – cat ‘Parvo’ or Enteritis

  • This disease can survive for up to a year outside of your cat’s body
  • Most cats will come into contact with it in their lifetime
  • Causes diarrhoea, vomiting, severe dehydration and fever
  • Once infected, a cat can spread the disease to other cats in the area
  • Vaccination is essential for this potentially fatal disease – treatment is very difficult, and not always successful

Feline Leukaemia Virus (FeLV) – Common in the West Midlands

  • This disease can result in a number of health problems for your cat, ranging from bacterial infections to cancers
  • After being exposed to the Virus, an infected cat may show no symptoms for months, if not years, while continuing to affect other healthy cats
  • A potentially fatal disease


Canine Parvovirus – Common in the West Midlands

  • Spread via infected faeces dog to dog
  • Highly contagious and often fatal
  • Causes fever, vomiting, and diarrhoea with blood
  • The disease can stay in the environment for months, continuing to infect other dogs

Canine Distemper

  • Often fatal and very difficult to treat
  • Spread dog to dog by eye and nose discharges
  • Causes fever, coughing, diarrhoea, vomiting, fitting and paralysis

Infectious Canine Hepatitis

  • Spread dog to dog by infected urine, faeces or saliva
  • Symptoms similar to Distemper
  • Causes Liver failure, eye damage and breathing problems
  • Can be fatal

Leptospirosis – Common in the West Midlands

  • Infected dogs can suffer from Liver and Kidney damage
  • This disease will need a long period of treatment if they are to fully recover
  • Often fatal and CAN INFECT HUMANS

Infectious Tracheobronchitis – ‘Kennel cough’ – Very Common in the West Midlands

  • Transmitted from dog to dog easily
  • Caused by various airborne bacteria and viruses just like the human cold
  • Causes a dry, hacking cough – often resulting in vomiting
  • Requires a separate vaccine given by squirting liquid up the nose

Veterinary CT

Veterinary CT (Computed Tomography Scan)

We are pleased to announce that we are now able to offer on-site 64 Slice CT scanning at our Halesowen Hospital. It is available 24 hours a day, 7 days a week and we can scan at short notice when required. This comes after a significant investment which includes a purpose built CT scanning suite as well as an extension and further investment in our modern clinical areas. Our 64-slice scanner uses less radiation than lower quality machines and rivals the high performance machines used in human hospitals.

What is a CT?

The scanner is an incredibly powerful diagnostic tool. It is a large donut shaped machine which fills a large room which is specially lead lined and built exclusively to house the complex equipment. It uses rapidly taken x-rays and a computer to take multiple sliced images of the area required. It only takes minutes to complete a full scan with a 64-slice top of the range scanner.

Advantages of CT over traditional x-ray

The scanner allows a high speed 3D image to be generated and these extremely detailed images allow for more detailed interpretation when compared to a traditional 2D image where problems in visualising a 3D object in a 2D image are common. A 64-slice CT scan provides much more detail than a traditional x-ray. This detail allows for better diagnosis and treatment planning by our vets.

What conditions is it commonly used for?

  • Elbow and joint assessments
  • Ear disease
  • Ocular disease
  • Nasal problems
  • Lung and chest problems
  • Oncological (cancer) problems and metastatic disease diagnosis
  • Spinal problems
  • Porto-systemic shunts
  • Complex fracture assessments

What if my vet says that my pet needs a CT scan?

We are happy to accept CT referrals from other veterinary practices if you are not normally a Manor Vets client. Speak to your vet if you would like to use our service and they can begin the referral process. If you want advice please speak to your vet or you can call us on the number below.

Is it covered by pet insurance?

Yes, usually it is but please contact us if you would like us to check for you. We can arrange a pre-authorisation agreement with some insurance companies; alternatively some insurance companies will pay the fees direct to us so you do not have to wait to be reimbursed.

How long does it take to get the results?

The images from the scan will be sent away to a specialist imager for interpretation, which will normally take a few days. Where interpretation is required urgently, this can be arranged and your vet will discuss this with you if appropriate. If you are not normally a Manor Vets client, then the results will be sent back to the vet that referred your pet to us and they will contact you to discuss them. We are happy to send your pet back to your own vet for any required treatment after the scan.

Questions or booking a scan

If you have a general question about your pet having a CT scan, or if you are a referring vet that would like to discuss a booking then you can contact our team:


Tel: CT advisor on 07487 265 979.

House Visits

We are happy to provide house visits when required. They are usually done around the middle of the day after morning consultations. We do not perform house visits during evening surgery as we are always fully occupied with our patients at the surgery in the evening. Evenings are our busiest time.

There are times when a house visit is not the best thing for your pet, for example when we need to use equipment based at the surgery. We will advise you if a house visit is not appropriate and we will explain why. We can also help you with transportation of your pet by taxi or ambulance to the surgery if needed.

We understand that if the time comes to say goodbye to your pet and euthanasia is necessary, a lot of our clients prefer this to be done at home. This will help your pet remain relaxed in their familiar surroundings. We will do our best to arrange a suitable time to come out to you.

Please give us as much notice as possible if you need a house visit so that we can plan our day.

Other Services

  • Exotic pets service
  • Worming and Flea Treatment
  • Preventative Medical Advice
  • Insurance Advice
  • Dietary Advice
  • Dental Care
  • Blood Testing
  • Endoscopy
  • X-rays
  • Ultrasound
  • ECG
  • Ophthalmology
  • Dermatology
  • Allergy Treatments
  • Complex Fracture Repair and Orthopaedics
  • Knee Surgery
  • Cancer Treatments
  • General Surgery
  • Export Certificates
  • Puppy Socialisation Classes (Puppy Parties!)